HIPAA
by The Rev. Canon Joseph P. Warren

Because of the Federal privacy laws (HIPAA), the nature of Pastoral Care is being challenged and changed. Prior to the enactment of HIPAA, we could call the hospitals each morning and receive information about our members who were patients, allowing us to maintain a pastoral link with them. That is no longer the case.

When a patient fills out admission forms, there are very specific questions concerning religious affiliation and whether or not visits from clergy are desired. Many times, patients list themselves as Episcopalian, but mark "no" to visits from clergy, thinking that this refers to the hospital's own in-house chaplains. At some of the hospitals this "no" is taken to mean "no" to all clergy. Some interpret the HIPAA law so rigidly that a "no" to the clergy question results in the patient's name being removed from the published patient roster. In those cases, when we call to get a room number, we are told that they have no record of the patient. If you want us to visit you, we ask that you please mark your forms carefully – even writing in "Let my church know."

Unfortunately, in many instances the only way that we will know about your hospital stay will be when you or someone else tells us. We ask you to please notify the Pastoral Care office when you, a family member, or friend is hospitalized. The Pastoral Care phone line (226-3500) is answered 24/7. Of course we will respect your privacy and keep confidential any information about your hospitalization. We, as your pastors and church family, desire to be with you in prayer and presence, to love and support you and your family.

One other pastoral note: some of you are saying to us, "We are so concerned about you and the fact that the clergy are so busy". We love the Lord, love our jobs, and love you. This is what we do. Please call us anytime, night, day, weekend, or holiday. Do not hesitate. We are here with you, among you, and for you.

- Joe